A burst pipe at 11pm, a no-heating call on Sunday morning, a blocked drain in the middle of a job — the next call goes to whoever picks up first. Our AI answers every call, qualifies the job, flags emergencies and books it in — while you are under a sink, on a roof, on the motorway, or asleep. No missed callouts, no voicemail, no hold music.
Sound Familiar?
Sole trader or multi-van firm — the same three problems leak jobs to the plumber at the top of the Google search results. An AI receptionist for your plumbing business fixes all three.
You are under a sink, on a roof, or driving between jobs when the phone rings. By the time you call back, the caller has rung the next plumber on Google and been booked in. Around one in three UK businesses miss incoming calls, and roughly 69% of those callers never leave a voicemail. A single missed callout can be a £200-£2,000 job walking away.
Burst pipes, leaks, no hot water, no heating in winter — these calls happen at night, on Sundays, on Christmas Day. They are the most urgent and the most profitable, and they are exactly when most one-person plumbing businesses cannot answer. Every unanswered ring goes to the next number on the search results.
A full-time UK receptionist costs £22,000-£28,000 a year plus NI, holiday, sickness and cover. For most sole traders and small plumbing firms that is unaffordable — but losing callouts to voicemail costs even more. An AI receptionist covers the same work 24/7 for a fraction of the cost.
What We Do
A complete AI front desk for your plumbing business. The AI voice receptionist answers the phone 24/7, the AI chat receptionist covers your website and messengers, and job + workflow automation keeps every booking, confirmation, reminder and review request running on its own.
Try It Yourself
Do not take our word for it. Call the demo number and hear our AI handle a real plumbing call. The agent stack on this demo is the same one we deploy for every plumber — answers, qualifies the job, books, escalates urgent callouts.
Open a live AI chat demo running on a real UK client site. See how it greets, captures details and books — the same pattern we deploy as AI chat reception for plumbers.
Ring this number and have a real conversation with our AI. Ask about a boiler service, describe a burst pipe, book a callout — hear exactly what your callers would experience on a real plumbing intake configuration.
Available 24/7 • Powered by Retell AI • Live demo
The AI plumber receptionist stack we deploy
The AI receptionist we build for your plumbing business uses the same production AI voice + chat stack already running for live UK businesses — answering inbound calls, capturing caller and job details, qualifying by job type, booking jobs into your calendar and flagging genuine emergencies in real time. Call the demo number above to hear it. Flagged for Andy: replace with a named UK plumber reference once one is live.
How It Works
No jargon, no hassle. We handle the technical side so you can stay focused on the jobs that pay.
We learn how your plumbing business works — services covered, call volume, callout area, peak hours, emergency protocol, gas vs non-gas work. Sole trader or multi-van firm, we tailor the AI receptionist to fit your workflow.
We configure the AI voice agent with your business name, service menu, callout area, guide prices and diary. We train it on plumbing terminology — boiler service vs repair, system vs combi, fault vs install — and integrate it with your calendar and (where supported) your job-management system. We test it thoroughly before it takes a single live call.
We port your existing number or set up call forwarding so the AI catches what you cannot. Within days you have 24/7 call handling, job booking and emergency triage — without changing how you work.
Who We Help
Whatever your mix of work, we tailor the AI receptionist's qualifying questions and routing rules to match. These are the plumbing business types we most commonly deploy for. Gas Safe registration belongs to your engineers — the AI captures and books, it never quotes or performs gas work.
The AI catches every call while you are under a sink, on a roof or driving — books the job, captures the lead
Boiler service, repair, system installs, power flush — qualified by system type and urgency, booked into your diary
The AI captures gas-work enquiries and routes them straight to your Gas Safe registered engineers — never quotes or performs gas work itself
Quote-survey bookings, design-consultation intake, project follow-up; weeks-long jobs need warm leads not lost ones
Blocked drains, CCTV surveys, drain repairs, jetting — emergency calls flagged, routine surveys booked into the diary
Burst pipes, leaks, no hot water, no heating, gas smells — flagged immediately and escalated to your on-call mobile
FM enquiries, planned-maintenance bookings, B2B job intake qualified by value and scope, routed to the right contracts manager
Dispatching, scheduling, customer updates — calendar sync prevents double-bookings across engineers and overflow handled 24/7
Why Choose Us
We do not sell generic chatbots. We build an AI receptionist configured for your plumbing business — trained on your services, your callout area, your guide prices and your job-management system. Gas Safe registration belongs to your engineers; the AI captures and books, it never quotes or performs gas work.
Every AI receptionist we deploy is configured for the plumbing business it serves — service menu, callout area, urgent-call protocol, guide prices and engineer routing. It speaks plumbing language and books into the system you already use.
Antek Automation was founded by Andy Norman, who brings 30+ years in UK field service — from field engineer to service management. We have built voice + reception systems for trades and service businesses across the UK.
We build on Retell AI — the leading voice AI platform — so your business gets enterprise-grade natural speech technology at small-business prices.
Burst pipes, leaks causing damage, no heat in winter, no hot water, gas smells — the AI follows the escalation rules you set: text or call you immediately, or attempt a live transfer to your on-call mobile. The most profitable calls of the week never go to voicemail.
Meet the founder
Built by Andy Norman, founder of Antek Automation. After 30+ years in field service — from field engineer to service management — Andy builds AI voice agents and call answering for UK trades, as a Certified Retell AI Partner.
FAQ
Everything UK plumbers want to know about an AI receptionist and AI voice agent for call answering — what it does, how it handles emergencies, and how it fits how you work.
Get Started
Ready to stop missing leads? Send us a message or book directly into our calendar — whichever suits you.
AI Receptionist for Plumbers is the UK-wide AI plumbing answering service + AI receptionist from Antek Automation. We build an AI voice agent and AI phone receptionist for UK plumbers — answering inbound calls 24/7, qualifying enquiries by job type (boiler service and repair, leaks, blocked drains, bathroom installs, power flush, no hot water, no heating, emergency callouts), booking jobs into Google Calendar or Outlook, pushing job records into trades job-management systems such as Jobber, ServiceM8, Tradify and Commusoft where supported, and flagging genuine emergencies for live escalation. The AI is a call-handling and booking layer — it never quotes or performs gas work. All gas work is carried out by your Gas Safe registered engineers. Calls and transcripts are handled confidentially, built to UK GDPR standards, with caller-data access controls, configurable retention, and a clear data-processing agreement on request. AI Receptionist for Plumbers is part of Antek Automation, a Certified Retell AI Partner founded by Andy Norman, who brings over 30 years' experience in UK field service. Sister sites: aivoiceagentreceptionist.co.uk · aiforelectricians.co.uk · aireceptionistforlawfirms.co.uk.